Late Arrivals, Missed Appointments and Cancellations
To ensure all our patients enjoy the same great caregiving experience from start to finish, we request all patients to arrive on time for scheduled appointments. Should you happen to arrive more than 15 minutes after your scheduled appointment, the clinic may need to, and reserves the right to, reschedule your appointment. We value and respect the time of the families that we serve, as well as that of our doctors.
Insurance
Infinity operates on a strict pay-and-claim basis. You will be assisted through the claims form process, and as always, our staff remain available to address any of your queries or concerns.
Parking
Our convenient location at the Village Mall means that you have full access to the underground parking available in the mall. Please click on the picture below to visualize the entrance for your reference. Once you have finished your consultation, please ask the reception to validate your ticket. We validate your ticket for two hours of free parking.